Unfortunately the only times their help line is manned is when I'm at work, so that does me no good. Maybe there's something I'm missing with the way that VDJ works, but as I understand it the mappings correlate to VDJ functions, not point to places on the skin. Also, I can't understand (and never received an answer from the Denon rep) why a different skin would have any effect on how buttons are mapped. As directed I tried loading the Denon skin, but it's unusable for my personal style and did nothing to solve my problem. I tried posting something on the Denon DJ forum and the response I received from Denon made little sense and did nothing to solve my problem. The buttons and knobs on the controller are actually functioning correctly it turns out, but the display isn't, which can be pretty disconcerting in the middle of a set. The second problem is that when I adjust volume for samples, the sampler slot display goes crazy, scrolling the names of each of the different samples loaded and the volume knob bounces around. I understand the default mapping for the MC3000 and it looks like it makes sense, but I'm having no luck getting it to operate as advertised. I had a different controller and had mapped an unused button to trigger video_transition and it worked fine. I've mapped that function to the spacebar and it works fine, but I bought THIS controller so that I would not have to touch the laptop. The left video preview will flash but the transition is not triggered.

My biggest problem right now is with the Video Transition button: 99% of the time it does nothing. What it boils down to is that ALL of the default mappings aren't actually responding the way they should. However, I'm having some pretty major mapping issues. It's solidly built and the audio drivers seem pretty solid. I have been a Pro Full owner for a few months. I recently purchased the MC3000 to use with VDJ.

Denon mc3000 mapping virtual dj